Terms of Service

By booking a session, you agree to the following terms.

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Nature of Service

This service focuses on understanding patterns of perception, reaction, and behavior through structured consultation.

It is informational and analytical in nature.

It is not psychotherapy, medical treatment, or psychiatric care.

No diagnosis or treatment of mental health conditions is provided.

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Disclaimer

This service is not a substitute for licensed medical, psychological, or psychiatric care.

If you are experiencing psychological distress or crisis, contact a licensed professional or emergency services.

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No Emergency Services

This service is not intended for urgent or emergency situations.

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Service Delivery

All services are delivered online.
No physical products are provided.

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Payments

All sessions must be paid in advance via secure payment processing.

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Cancellation and Refunds

Sessions may be rescheduled or canceled with at least 24 hours’ notice.

Missed sessions or late cancellations are non-refundable.

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Chargebacks

If you have any concerns about a payment, please contact us directly to resolve the issue.

Unjustified chargebacks may result in restriction of future services.

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Governing Law

These terms are governed by the laws of the State of Florida, United States.

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Business Information

This website and services are operated by StepUp Consulting LLC.